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- We don’t refund orders once delivered, unless they are in error.
- We will replace damaged books free of charge, or you can have a refund. Please email email@example.com (click to open in your email client) with photos of the damage and we’ll sort you out.
- Physical orders can be cancelled and refunded before they are shipped, but if the book includes a download element, we will deduct the cost of the PDF version (at least 25% of the value of the book).
- Books and PDFs are not generally subject to export or import restrictions, but you must pay any local taxes or custom duties if there are any.