Pelgrane Press seeks Customer and Platform Relationship Manager

Pelgrane Press, one of the UK’s leading publishers of RPGs, are currently recruiting for a Customer and Platform Relationship Manager to work remotely building great relationships with our customers and sales platforms.

The successful candidate will work independently to provide excellent and inclusive support to our customers via our email support queue, crowdfunding platforms like Backerkit and Kickstarter, as well as sales platforms like DriveThruRPG and Amazon.

The ideal candidate will come from an ecommerce background, and demonstrably understand how to engage with digital platforms to encourage growth while building relationships with both consumers (B2C) and business partners (B2B).

Essential traits for this role are excellent English language communication and interpersonal skills, a passion for customer service, a problem-solving and proactive approach to work, a desire to learn and develop platform knowledge, and a keen interest in RPGs. Candidates must be able to work effectively remotely, with minimum supervision, and must have access to a work environment that includes adequate hardware, software and internet resources to work remotely.

• The position is for an initial six-month contract, with the possibility of an extension for the right candidate.
• The position is 30 hours per week, and will be starting immediately on recruitment.
• Pay will be commensurate with skills and experience.
• The position doesn’t include health insurance, so if your country of residence doesn’t have universal health care, you will need to have your own health care provision.

The full job spec is here.

To apply, please send a covering letter via email, with your resume attached as a PDF, to Cat Tobin (cat@pelgranepress.com) before Friday, February 20th 2026.

Pelgrane Press is committed to building a culturally diverse company and strongly encourages applications from women and other traditionally underrepresented candidates.