Pelgrane’s PDF download guarantee

If you order PDFs from our store, we want you to be able to redownload your order without worrying about hard drive failures or new computers.

So, all PDFs purchased from Pelgrane will be available for redownload for at least ten years from purchase, although it’s our intention for this to continue indefinitely. To redownload, log into your account and click ‘Bookshelf’. If the product you want isn’t on your bookshelf please contact us. This includes physical products – we always include both.

If you’ve bought a physical version of our product from a bricks and mortar retail store, which is a member of the Bits and Mortar program, they can provide the PDF for you. If they’re not, and they won’t join, contact us and we’ll be able to add the PDF to your account. For Amazon and similar discounter or online only outlets we’ll provide a 50% discount code for purchasing the PDF from our webstore.

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